Last Updated: January 2025

Nova Aesthetics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Appointment details

• Payment-related information (processed securely through third-party systems)

• Communication preferences

We may also automatically collect certain information such as IP address, browser type, and device information for analytics and security purposes.

2. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments

• Communicate with you regarding services, reminders, and updates

• Send transactional and service-related messages

• Improve our website and services

• Comply with legal and regulatory requirements

3. Booking & Scheduling Software

We use secure third-party scheduling and booking software to manage appointments, client communications, and payments. These systems may collect and process your information on our behalf and are required to maintain appropriate security and confidentiality standards.

Nova Aesthetics does not store full payment details on our servers.

4. SMS, MMS & A2P 10DLC Compliance

By providing your phone number and opting in through our website, booking forms, or other communication channels, you consent to receive text messages from Nova Aesthetics, including:

• Appointment confirmations and reminders

• Service-related notifications

• Account or customer support messages

• Occasional promotional messages (if opted in)

Message frequency may vary.
Message and data rates may apply.

Consent is not a condition of purchase.
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us directly.

We comply with all applicable A2P 10DLC regulations and messaging guidelines.

5. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service providers assisting with booking, communications, analytics, or payments

• Legal authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage method is 100% secure.

7. Your Privacy Rights

You may request to:

• Access, correct, or delete your personal information

• Opt out of marketing communications

Requests can be made by contacting us directly.

8. Contact Information

Nova Aesthetics
1183 Erbs Quarry Rd, Suite #3
Lititz, PA 17543
📞 717-392-9260
✉️ info@novaaestheticspa.com